Allied Global
Your Catalyst for Business and IT Transformation

Allied Global is not your typical business and technology outsourcing partner. It’s a driving force behind business transformation. With a wide range of services, Allied Global supports clients in optimizing their business and IT infrastructure. From IT staffing to legal frameworks for intellectual property protection, the company offers comprehensive operational support, all with the goal of ensuring seamless, uninterrupted business operations for its clients.

Key to its success is its commitment to continuous improvement, ensuring predictable and reliable services. A dedicated team of support engineers, supervisory experts, and operational professionals work efficiently behind the scenes to fulfill this mission. This tailored support allows for smooth execution without compromising quality or deadlines.

Unlike traditional firms that might take 90 days to fill a specialized position, Allied Global often achieves this in under 30 days. This remarkable speed, combined with its extensive presence in the Americas and effective sourcing strategies, alleviates significant burdens on clients, allowing them to focus on their core competencies.

This guided support simplifies the complexities of partnering with a business and technology outsourcing provider. It’s particularly advantageous for companies in non-technology sectors, such as law or solar energy, where the primary focus is on their core business activities. Allied Global steps in to manage the technological aspects, including knowledge management and certifications, freeing client’s companies from operational technology hassles.

Allied Global’s stability and transparent processes provide an additional layer of security to clients, whether they’re based in Latin America or other parts of the world.

The company’s services can be categorized into four main areas. Firstly, it excels in offering regional staff augmentation, taking the burden of payroll and human resources off the clients’ shoulders. Allied Global also offers project-based services, fully managing project scope, resource allocation, and final delivery, providing unparalleled flexibility to its clientele. This multifaceted approach ensures a seamless transition from project completion to sustained operational support, addressing a crucial client requirement.

Secondly, driven by its technological expertise, the firm ventures into specialized managed IT services, including DevOps and software quality assurance (SQA).

In the realm of SQA, Allied Global manages everything from test cases to automation, ensuring timely and high-quality results customized to meet client needs. It delivers cloud-managed offerings, overseeing everything from virtual machines to holistic cloud architectures. Additionally, it has developed proprietary platforms like Aly-AI which leverages AI to optimize digital strategies and ad spending, offering a data-driven consultative dimension to their services.

Oscar Garcia Colon, CTO of Allied Global, emphasizes, “Rather than presenting a buffet of our services to clients, we engage deeply with them to identify their holistic technology needs. Although cost efficiency is a key consideration in formulating our client engagement strategies, the ultimate objective is to enhance their long-term business viability.”

The initial step involves ensuring that the fundamental business operations are stable, often achieved through staff augmentation and essential support services. Once operational issues are addressed, the focus shifts toward more strategic objectives, such as feature development or product evolution. As the relationship matures, Allied Global incorporates additional managed services like UX/UI design to elevate service quality.

Rather than presenting a buffet of our services to clients, we engage deeply with them to identify their holistic technology needs

These exceptional capabilities are demonstrated through Allied Global’s work. In one instance, a client sought call center support but received more than expected. Allied Global recommended a comprehensive evaluation of their IT landscape to identify critical gaps. This led to a need for specialized training in agile and scrum methodologies. Leveraging its project management expertise, Allied Global streamlined operational processes and enhanced the client’s capabilities with IT development, software quality assurance, and integrated DevOps services.

This is a quintessential example of how the company always goes the extra mile to holistically solve a problem. When Allied Global becomes your strategic ally, you gain access to unparalleled expertise that manages your IT system, infrastructure, and resources while helping you chart a definitive course toward business success.